Question 1

What fabric is used and how do I wash it?

Accepted Answer

Premium Malooki (kurta and trouser), embroidered waistcoat. Wash inside out in cold water with mild detergent; no bleach. Wash the waistcoat gently and separately or dry clean. Don't wring or scrub embroidery. Dry in shade and iron on low–medium heat on the reverse, never directly on embroidery or sequins.

Question 2

How long does delivery take?

Accepted Answer

We deliver across Pakistan within 3–5 working days (remote areas may take 5–7 working days). Orders placed before 4:00 PM are processed the same working day; later orders are processed the next working day.

Question 3

Is Cash on Delivery available?

Accepted Answer

Yes. You can pay cash when your order arrives, and there is no extra COD fee.

Question 4

How much does delivery cost?

Accepted Answer

Delivery is free on orders above Rs. 3,000. Orders of Rs. 3,000 or below have a flat Rs. 250 delivery charge.

Question 5

Can I exchange a size?

Accepted Answer

Yes. You can request a size exchange within 7 days of delivery for unused, unwashed items with original tags and packaging. Exchanges are subject to stock availability, and the customer pays the exchange shipping cost.

Question 6

What sizes do you carry?

Accepted Answer

Our boys' eastern wear comes in age-based sizes for 1 to 10 years. Check the size guide for length, chest and sleeve measurements before ordering.

Question 7

How can I contact you?

Accepted Answer

Message us on WhatsApp at +92-306 1828174 (Monday to Saturday, 10am–8pm PKT) — we reply within 2 hours. You can also email admin@kidifystore.com.

Frequently Asked Questions